Category Archives: Experian

Wescot | Experian’s ExPin Service Receives New Client

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Experian is one of the largest credit management companies in the world, they are most famous for leading the way in providing rapid results on credit history checks, ensuring that lenders know exactly who they are about to hand a loan over to. While Experian is based in Dublin, they have operational centres in Nottingham, Sao Paulo and in California and they employ a total of 17000 people. Their job is to compile all the data on purchases, income and outgoings on individuals so that when that individual next goes to apply for credit, they can quickly give the lender an assessment on whether they can afford it or not. ExPin is the name of the new system that Experian have developed to further assist third parties in lending.

ExPin’s focus is on the customers of Experian’s clientele. The system compiles data from Experian’s already considerably database and then delivers this information directly to the client. Each ExPin client is given a bespoke service that matches the customers that they might come into contact with, it constantly updates itself so wescotthat the information is always current and relevant to the transaction they are about to make. The quantitative assessment that ExPin will make for clients will take a lot of the hassle out of making a credit assessment themselves, and clients can have confidence in the accuracy of the results that the system provides.

Recently, as part of a multimillion pound deal, Experian have teamed up with Wescot, a debt recovery agency from Glasgow, to allow them to use the ExPin system. This move is set to rapidly speed up the process with which they can recover debts. There are a certain amount of pressures on debt recovery agencies to act within stricter guidelines as per the Financial Conduct Authority (FCA) as well as the limited funds available to most people as a result of the global financial crisis. By utilising the ExPin system, Wescot are now able to rapidly make an assessment on just how much the customers can pay by looking at how much money they spend each month.

The speed at which ExPin can now deliver results to the clients of Experian has helped to ensure the credit management company’s success in the future as well as helping thousands of clients make credit decisions across the world.

Wescot Credit Services – Swift Advances

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Wescot Credit Services Ltd are able to provide first class solutions for their clients and often exceed all expectations. A great example of this was the project twescothey carried out for Swift Advances to locate a number of the company’s former customers. Swift had given Wescot the task of tracing more than 2,000 customers who had already paid off their loans and were due to receive a small refund. The conclusion of the exercise saw the successful location of nearly 80% of the individuals concerned, which far exceeded the expectation that Swift Advances had at the start of the project. ‘Locate’ is just one of the many core services that Wescot Credit Services Ltd provide for their clients.

The early 1970s is when Wescot first came on the scene as a debt collections solutions provider. Initially a partnership, the firm was developed into a private limited company in 1983 and the Wescot Credit Services Ltd that is known today was formed. At present, they provide services for a broad range of clients across a number of various sectors. At any one time, they are managing over £4.5 billion worth of performing assets on behalf of their clients and in the year ending February 2013, they dealt with more than 3 million customer accounts. The result of these dealings was the return of over £240 million to the balance sheets of their clients. This is just one of the many reasons why Wescot find themselves as the leading provider of receivables management services in the UK.

To further enhance their reputation and brand awareness, Wescot Credit Services Ltd will be the main sponsors at this year’s CCR-Interactive and Credit Excellence Awards. This is a highly respected event in the industry calendar and its agenda always brings together high calibre speakers and delegates. This is just one reason why Wescot are happy to associate their name with the conference.

Experian are a global information services company who provide clear and accurate data to other businesses and individuals. Wescot Credit Services Ltd signed a deal with Experian two years ago which enabled them to benefit from this vast provision of information. This allows them to gain a better understanding of their customers’ situations and tailor services to suit their needs. It also means that Wescot are in a better position to adhere to the strict regulatory guidelines in the industry and as a result all their customers get treated fairly.

Wescot Credit Services – Experian

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Wescot Credit Services Ltd have been providing a range of receivables management services and products for over 40 years. They were originally set-up under the name Wescot, but in 1983 they were incorporated into a private limited company and the business that is known today began to exist. At present, they provide services for a broad range of clients, across a number of different sectors, including telecoms and media, utilities, retail finance services and banking and finance. Some of the large firms who employ their services include SKY, NPower, HSBC, Barclays and RBS.

Wescot’s prominent status can be seen in the fact they are acting as the main sponsor for this year’s CCR-Interactive and Credit Excellence Awards. This is a great opportunity for Wescot Credit Services Ltd to enhance their reputation and being associated with such a prestigious event in their industry will undoubtedly have a positive effect on their business. The organisers of the event have stated that Wescot’s influence will bring extra kudos to the day.

Customers who are dealt with by Wescot on behalf of their clients can expect to receive an excellent and more importantly fair service from the company. Wescot have to adhere to strict industry guidelines, which are in place to regulate their dealings with customers. A deal that Wescot struck with Experian two years ago means they are in a much better position to understand their customers’ situations and circumstances. This is because they have access to vast amounts of accurate and clear data from Experian to assist them with their work. This allows them to tailor their services to better suit the needs of the customer and a fairer approach is adopted to the collection of debts.

wescotWescot Credit Services Ltd are specialists at what they do and often exceed the expectations of their clients. One example of this can be seen in a project they carried out for Swift Advances. The goal was to locate more than 2,000 previous Swift customers who had already repaid their loans. The individuals involved were due to receive a small refund and therefore Swift wanted to track them down. Wescot, using their core range of ‘locate’ products and services, were able to successfully trace almost 80% of the past Swift customers. This far exceeded the expectations of Swift, who concluded the exercise as successful.

Wescot Credit Services – Brief History

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The early 1970s was when Wescot was initially formed, and it was originally established as a partnership. In 1983, it was incorporated as a private limited company and Wescot Credit Services Ltd was born. The company operate throughout the UK anwescotd over the last 40 years have established themselves as the number one provider of receivables management services in the country.

Wescot Credit Services Ltd have a wide range of clients across a variety of sectors, including utilities, local government, retail finance services, banking and finance and telecoms and media. Over 50 of the biggest and most successful companies in the UK benefit from the products and services they offer.

Wescot Credit Services Ltd are a debt free company and see themselves in a strong trading position, with a turnover in the financial year ending February 2012 of £32 million. This means that they have sufficient capital to allow them to meet and exceed their clients’ ongoing needs. This makes them the obvious choice for customers who want a first class service.

Wescot Credit Services Ltd believes strongly in developing their people, which is why they have implemented a thorough learning and development programme for employees. This allows their staff to develop new skills and improve their chances of career progression. This in turn ensures that the firm’s clients are receiving the best service possible from knowledgeable and motivated individuals.

An excellent example of how Wescot Credit Services Ltd are able to provide real value to their clients can be seen in the work they recently carried out with Swift Advances. The exercise was to trace over 2,000 Swift customers who had already repaid their loans to the company. These customers were all due to receive a small refund and using its core ‘Locate’ range of services, Wescot were able to successfully trace almost 80% of the individuals. This far exceeded Swift’s expectations and the exercise was deemed very successful.

Wescot Credit Services Ltd are very proud to be the main sponsors at this year’s CCR-Interactive and Credit Excellence Awards. This is a prestigious event and further raises their profile within the industry. Furthermore, the deal that Wescot signed with global information services company Experian two years ago means they are in a fantastic position to deliver an even better service to their clients. The partnership between the two firms will help Wescot to adhere to strict regulatory guidelines, which further ensures that their customers get treated fairly.

Wescot | New User of Experian’s ExPin System

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Experian is one of the world’s largest credit information databases and forms the basis of many credit checks whenever a member of the public comes to secure credit of any variety. Based in Dublin, Experian has operational headquarters in Nottingham, in California and in Sao Paulo in Brazil. From there they employ 17000 peoplwescote who compile thousands of lists of data with regards to how much money individuals owe, to whom and how much more they can afford to borrow. Experian has recently developed a new system, entitled ExPin, with the objective of assisting third part companies in making the decision as to whether to lend more money or not.

ExPin works by compiling data from Experian’s already considerable database, but with a focus on only the customers of the client. The ExPin service will name all the products and services that the customer is already paying for and pass this information on to the Experian client. This information will then prove invaluable for the client, as they can learn all they need to know about a customer to form the basis of a credit decision. ExPin is constantly updated; ensuring that it stays as relevant as possible and each client can quickly access the correct information at the time of access. Clients of Experian will then benefit from greater confidence that the information they receive is as accurate as possible. ExPin will take a lot of hassle out of credit decisions by providing quantitative data for the client.

Experian are also then able to offer further services to their clients who use ExPin, as their needs will be processed by ExPin and returned to the business services team at Experian. All the while, clients will be able to remain ahead of their competitors by using the most relevant information possible.

In a recent move, Wescot Credit Services, a debt recovery agency based in Glasgow and across the UK has signed up to Experian’s ExPin service. This multi million pound decision has proved invaluable to the debt collection company, as they have been able to access information on customers quickly and assess how much they are actually able to pay back. ExPin has already improved Wescot’s debt recovery speed and this translates to stronger relations to their client base as their costs are reduced.

Wescot / Wescot and Experian Sign Multi-Million Pound Deal

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Wescot Credit Services have announced a new multi-million pound contract with global information services company Experian for data services provision over the next two years. The contract extension ensures Wescot will have access to information, which ensures their ability to better assess customer characteristics and enhance its collections performance. As part of this new contract, Wescot will also become one of the first to be integrated into Experian’s new ExPin platform, a dynamic new initiative which changes the way in which data is matched by issuing each client with a unique PIN number. This greatly reduces the chances of data duplication and improves on both data quality and overall match rates. By maximising the opportunity to retrieve data accurately, ExPin will enable Wescot to gain a far more comprehensive portrait of its customers in order to improve upon the services they receive.

wescotWescot are one of the largest debt collecting agencies in the UK, employing over 650 people across three offices. As an ethical debt collecting agency, Wescot Credit Services pride themselves on following stringent government regulations. In some cases, Wescot have even been instrumental in the formation of the regulations themselves, thus determining the debt collection industry standards. The core focus of Wescot is within the banking, telecoms, utility and retail finance sectors. The valuable debt recovery skills which have been built up by the team at Wescot are increasingly being sought by the public sector. Wescot Credit Services also continue to work closely with blue chip clients, with the aim of bringing about favourable resolutions between clients and individuals who have fallen into arrears.

The strategic partnership Wescot have undertaken with Experian will allow the company to improve upon their collections operating model, by delivering further insight into client portfolios and individual customers. Once the ExPin system has been implemented, Wescot will be able to further enhance their performance on behalf of their clients and deliver favourable solutions to debt management, which are tailored to the individual. Wescot remain committed to adhering to the highest standards of compliance in order to protect both their clients and the Wescot brand.

Wescot Credit Services Seeks to Extend Contract with Experian

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Wescot Credit Services, one of the leading debt collection agencies in the UK, has enjoyed a successful collaboration with Experian, the global information services company that has provided data services since the agreement began. The multi-million pound deal afforded Wescot access to accurate and complete data in order to achieve a better all-round performance for its clients.

Wescot Credit ServicesUtilising the new to the market Experian dynamic platform, ExPin, Wescot is providing its clients with a unique service tailored to its own needs, and is able to draw on the latest up to date information as is possible. ExPin allows Wescot to view an accurate and complete assessment of the customer, something extremely beneficial to the partnership.

At the time of the original agreement Simon Waller, the head of collections and customer management at Experian, explained the benefits of the partnership:

“Through the extension of our partnership with Wescot, we look forward to providing the company with quality data and advanced business intelligence. Using technology to enhance debt collection practices is becoming increasingly important, particularly with recent scrutiny and increased regulation of the debt collection industry. This partnership will help Wescot adhere to stringent regulatory guidelines, increase data accuracy and help drive the best data collection practices in the industry.”

Wescot’s desire to extend the partnership is a clear indication of the success so far of the collaboration, and with the current contract ending in February, 2014, negotiations are well under-way to come to an agreement for the future. It is notable that Experian, which has a great number of international clients and provides a full credit score, risk, fraud prevention and  decision making service, as well as implementing methods of preventing identity theft, is also keep to continue with what has been a lucrative partnership beneficial to  both parties.

When the original agreement was signed, chief executive officer of Wescot, Paul Jenkins, had this to say:

“Our strategic partnership with Experian has improved our collections operating model by delivering insight into individual customers and client portfolios. As a result we have been able to strengthen our competitive advantage in the UK’s collections and recovery markets.  The implementation of the ExPin system, when integrated with our decision and execution platforms, will further improve our ability to take into consideration each individual customer circumstances and deliver appropriate solutions for the repayment of outstanding debts. The benefits to the consumer and our clients are significant, however without question the most important element is the ability to continue to achieve the highest possible standards of compliance in the sector, therefore this is an investment which is designed to continue to protect the reputations of our clients and the Wescot brand.”