Wescot Sponsors CCR-Interactive and Credit Excellence Awards

Wescot Credit Services, one of the leading providers of client credit portfolio solutions in the UK, is to become the main sponsor for the prestigious CCR-interactive and Credit Excellence Awards, as well as the Awards Dinner. Wescot is proud to be associated with such an event, as emphasised by chief executive officer of Wescot, Paul Jenkins, who said:

“The CCR-interactive event has always excelled at creating an agenda that attracts high calibre speakers and delegates, the three perfect ingredients for serious, topical and informative debate. At a time when the sector faces unparalleled change and uncertainty, it is essential that the market leaders take accountability for supporting that dialogue.”

wescotWescot has benefitted from an enlightened approach on these topics over many years and, indeed, many of our clients are setting the bar in terms of ethical practices that deliver great customer engagement and outcomes.”

“I am delighted that Wescot are sponsoring CCR-interactive. I know our team is looking forward to attending, getting involved and listening to the views of others, there is no doubt we will come away better equipped to face the challenges ahead as a result.”

The event is a major opportunity for those in the credit management industry to network with others, and is also one of the main events for knowledge-gathering; top line speakers from within the industry are on the bill, as Editor of CCR Stephen Kiely explains:

“As CCR-interactive and the Credit Excellence Awards grow in size and prestige each year, it is hugely important that we have the right kind of headline sponsor, one which is a respected company which will add to the kudos of the day. So I am delighted that we are able to announce Wescot as our main sponsors. The numbers and quality of sponsors, speakers, and delegates are all coming on at a record pace, so we are all looking forward to an outstanding day of knowledge and networking.”

In a similar agreement Wescot, which boasts over 650 staff operating a streamlined organisation in three locations – Hull, Glasgow and Saltcoats – is to sponsor the Money Advice Scotland Conference. With over 5 million consumer accounts under Wescot’s control at any one time, the company is clearly able to offer support and advice to clients seeking a solution, and is perfectly placed to tailor all accounts to fit their individual needs.

Wescot appreciates the value of technology for a customer-focused outlook

The UK-based collections agency Wescot provides a superb example to other companies when it comes to compliance and treating customers fairly. Wescot was one of the sponsors for the 2013 Money Advice Scotland conference held at the Crown Plaza Hotel in Glasgow over the summer. The aim of Money Advice Scotland is to act as an umbrella group for the many companies and independent bodies that offer free, impartial advice for the people of Scotland.

For anyone familiar with the Wescot ethos and business model, the company’s involvement in the Money Advice Scotland conference comes as no surprise. The emphasis of Wescot is very much on treating customers fairly. Wescot recognises the very important work that Money Advice Scotland does in providing impartial advice. Wescot is well aware of the fact that customers ought to be entitled to expert advice in order to help them with their repayment strategies. In turn, this assists both Wescot and its customers in reaching appropriate and fair outcomes.

The way in which Wescot operates demonstrates its customer-focused approach. The company started out in Scotland over 30 years ago. Since then, it has grown considerably. Wescot employs over 650 staff across two offices in Scotland and one in Hull. It provides services for household name companies in the telecom, utilities, banking and retail niches and also for local government. Wescot operates a round the clock service – thanks to a 24-hour virtual call centre. This means that customers have the opportunity to make contact with the company at a time that’s convenient to them – rather than being confined to standard business hours.

WescotThe Wescot website is also geared towards providing customers with all possible assistance. It includes a facility enabling customers to make a payment online. Alternatively, customers have the option of making payments by telephone. Other methods of payment include Direct Debit payments, PayPoint outlet payment or else payment by cheque. The website also provides a comprehensive questions and answers page. It sets out very clearly the options open to the customer for discussing and negotiating payment.

Wescot appreciates the importance of ensuring that its representatives are trained to act in a completely professional manner. Wescot also ensures that the data it holds on its customers is as accurate as possible. This is done in partnership with Experian, a global data management company.

Wescot are Dedicated to Customer Service by Sponsoring CCR Interactive

The team at Wescot Credit Services are hoping to learn new ways to improve their services for customers as well as promote general industry excellence by sponsoring the CCR Interactive one day event and Credit Excellence Awards.

CCR Interactive is a one day credit industry conference event that includes the Credit Excellence Awards and the Awards Dinner. As a popular event and with a highly regarded sponsor like Wescot Credit Services, the CCR Interactive event is set to host a high calibre of speakers and delegates who can lead interesting and informative debate. Paul Jenkins, Chief Officer of Wescot, has expressed the value of expert delegates discussing new approaches to industry standards. He explained how, during a period of unprecedented uncertainty and change within the credit industry, it is essential that there is strong leadership from high calibre speakers who can promote the values of ethical practice. The team and Wescot Credit Services are looking forward to learning many new ideas from the discussions raised at the CCR Interactive event.

Wescot The CCR Interactive event is good news for customers as the event will be encouraging businesses to strive towards fairer practices. The Credit Excellence Awards will be rewarding companies with the best business practices and holding them up as examples to follow. The Awards Dinner will then provide a greater opportunity for speakers to raise issues and for delegates mingle and debate ideas.

For customers, Wescot Credit Services’ sponsoring of the CCR Interactive event represents their continuing dedication to better business ethics. As debt collection can be a sensitive and complex issue in which companies need to deal carefully with all parties concerned whilst diligently collecting on all debts owed. As sponsors Wescot can encourage a positive agenda and lead the discussion in how to promote fair customer treatment.

Wescot Credit Services is one of the UK’s leading debt collection companies. Over ten years of trading Wescot have learnt the importance of treating all clients fairly in order secure a positive outcome in all debt collection situations. By constantly striving for customer fairness Wescot has become one of the largest agencies in Britain. Wescot Credit Services employ over 650 members of staff and have offices in Glasgow, Hull and Saltcoats. Over 5 million clients a year trust the reliability of the Wescot agency.

Wescot Set to Sponsor CCR Interactive and the Credit Excellence Awards

Wescot The CCR Interactive is a one day event which includes the Credit Excellence Awards and Awards Dinner. CCR Interactive is an event held to celebrate excellence in the credit industry. The event is run organised by the publishers of CCR, CCR International and CCR Public Sector, all highly regarded industry journals. CCR Interactive has recently announced the new sponsor for their event will be Wescot Credit Services.

Wescot Credit Services specialise in debt recovery by practicing both extreme diligence on behalf of their clients as well as a total dedication to treating customers fairly, making sure all parties are satisfied with the outcome of a debt situation. Wescot is one of the largest firms of its type in the country; they employ over 650 staff in offices ranging across Glasgow, Hull and Saltcoats who serve over 5 million account holders every year.

Wescot are committed to sponsoring the CCR Interactive event in order to help promote the highest possible industry standards, fairness and the exchange of ideas between leading companies. Chief Officer of Wescot Credit Services Paul Jenkins explained how valuable they themselves had found past CCR Interactive events as well as how important it is for companies to take accountability for encouraging thought provoking debate.

Paul Jenkins of Wescot continued to explain how, during a period of unprecedented change and uncertainty across the credit industry; it is more important than ever to sponsor and promote events like CCR Interactive. By setting an agenda that will attract high calibre speakers, the team at Wescot hope to enjoy the discussion of genuine industry experts who can promote the value of business ethics and encourage greater industry standards. Although Wescot Credit Services are already dedicated to treating customers fairly, they always strive to improve their customer services.

The organisers of CCR Interactive have spoken about how pleased they are to enjoy the sponsorship of Wescot Credit Services. In order attract the best possible speakers and have the greatest impact it is important for the event to be represented by a reputable sponsor. As a major company, Wescot perfectly represent the standards of excellence and dedications to fair customer treatment that CCR Interactive and the Credit Excellence Awards stand for.

Wescot are looking forward to a productive day of knowledge and networking.