Category Archives: CCR Interactive event

Wescot | CCR Magazine Announces New Sponsor for One Day Event

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Credits Collections and Risk (CCR) magazine is the UK’s leading publication for the credit industry. Covering many topics from bankruptcy, debt recovery and the management of individual debt, CCR is full of important information for businesses in the industry, as well as customers themselves. Published monthly, CCR consistently reports on the most relevant news to appear in the credit industry, and with the many changes that are facing the financial sector during the recession and moving forward, the magazine is a significant information outlet. As well as publishing the most read credit magazine, CCR also host their popular one day event, the CCR-Interactive. This conference brings together many leaders in the credit industry, as well as inviting individuals who wish to learn a little more about the business. And even as large as CCR-Interactive requires a great deal of organisation as well as funding and in 2013, CCR announced Wescot to be their new sponsor in the future.

Because CCR-Interactive has grown in popularity and attendance from year to year, company spokesman and magazine editor, Stephen Kiely has said that they are delighted to have Wescot as their new sponsor. The company, which is one of the biggest debt recovery agencies in the UK is set to attract even more big name businesses to the one day event and drive up its exposure.

CCR-Interactive is a significant date in the credit industry calendar as it brings together many businesses that otherwise would rarely come into contact with one another.wescot Not only this, but it provides a forum for individuals struggling with debt to voice their opinion, or just to seek advice on the best way to manage their debts. Over the course of the day there are plenty of opportunities to network and the event culminates in a large dinner in the evening, and the awards ceremony.

Sponsors of CCR-Interactive are also responsible for funding the dinner and awards, giving Wescot the best platform to promote their company, as well as showcase what they can do for their clients. The CCR awards are some of the most prestigious awards available to businesses in the credit industry and as such, the awards ceremony is perennially popular with attendees.

Wescot | CCR’s Latest Big Name Sponsor

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CCR, or Credits Collections and Risk magazine is the UK’s most read publication regarding the credit industry. Since 2008 and the dawn of the recession, credit and debt have been hotly debated subjects throughout the media. CCR has regularly reported every month on the changes made to the industry as it goes through an extended period of upheaval. The magazine presents information to not just the credit industry but to customers as well, acknowledging any queries that they might have with regards to debt and how to manage it. Each year, CCR also presents a one day conference, entitled CCR-Interactive and many large names in credit make an appearance to network and expand their client base.

With the success of the CCR-Interactive event growing each year, then it has been important for CCR to secure funding from outside sources. They recently announced a new sponsor of the event to be Wescot, the largest debt recovery company in Britain. Based in Glasgow, Hull and Saltcoats the debt management agency employs over 650 people who annually process 5 million different accounts. It is hoped by the organisers of CCR-Interactive that the company’s involvement will provide them with two things, firstly the means to host such an important event, but also the prestige of Wescot will no doubt attract even more people to attend CCR-Interactive.

At the event, attendees can expect amongst other things a brilliant opportunity to socialise and network. The CCR-Interactive attracts many different businesses and some of which would not ordinarily correspond in such a neutral and positive environment. Indwescotividuals, not affiliated with a company will enjoy being able to approach many different businesses in one go, getting a frank view of what each company could offer them.

To end the day, CCR and their sponsor will host a dinner and awards ceremony. The CCR awards are some of the highest accolades that any company in the credit industry can hope to achieve and they are attended by hundreds of people. This is the perfect place for a customer driven company like Wescot to showcase their capabilities as a sponsor and highlight the company’s strengths in general.

Wescot Credit Services – Proud Sponsors

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For more than 40 years, Wescot have been providing vital products and services in the industry of receivables management in the UK and now find themselves at the very top of their field. They were set-up as a partnership originally in the 1970s, but became a private limited company in 1983 and Wescot Credit Services Ltd came to exist.

Local government, utilities, retail finance services telecoms and media and banking and finance are all sectors that Wescot provide services to clients in. More than 50 of the country’s best recognised and most successful companies, including Sky, HSBC, RBS and British Gas to name but a few, are currently benefitting from the range of products and services that Wescot Credit Services Ltd offer.

Proud sponsors of this year’s CCR-Interactive and Credit Excellence Awards, Wescot are further raising their profile within the industry and the event’s organisers believe that their support will add real kudos to the day. Wescot are not strangers to sponsoring such prestigious events however, as their annual involvement with the Money Advice Scotland Annual Conference shows.

The fact that Wescot Credit Services Ltd have no debts means they find themselves in a strong trading position. The £32 million turnover they generated in the year ending February 2012 is proof of their financial stability and sees them in an excellent position to best support their customers. This is because they are able to exceed their clients’ ongoing requirements with the sufficient capital they possess. In the last 2 years, Wescot have undertaken a significant investment programme and upgraded much of their information technology infrastructure. This allows them to provide an even better service to their clients and they now have the potential to upscale their current size by three times.

Their people are another aspect of their business that Wescot look to invest in. Their comprehensive learning and development programme means that employees are given a bespoke development plan, which looks to enhance their skills and improve career progression opporwescottunities. One example of Wescot Credit Services Ltd’s commitment to their employees can be seen in their ‘time off work for study’ policy. This allows individuals to request time off from their working week to undertake study activities relating to courses relevant to their jobs. The company’s clients ultimately benefits too, as the people they are liaising with at Wescot are skilled and motivated, which allows them to provide the best possible service.

Wescot Credit Services – Swift Advances

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Wescot Credit Services Ltd are able to provide first class solutions for their clients and often exceed all expectations. A great example of this was the project twescothey carried out for Swift Advances to locate a number of the company’s former customers. Swift had given Wescot the task of tracing more than 2,000 customers who had already paid off their loans and were due to receive a small refund. The conclusion of the exercise saw the successful location of nearly 80% of the individuals concerned, which far exceeded the expectation that Swift Advances had at the start of the project. ‘Locate’ is just one of the many core services that Wescot Credit Services Ltd provide for their clients.

The early 1970s is when Wescot first came on the scene as a debt collections solutions provider. Initially a partnership, the firm was developed into a private limited company in 1983 and the Wescot Credit Services Ltd that is known today was formed. At present, they provide services for a broad range of clients across a number of various sectors. At any one time, they are managing over £4.5 billion worth of performing assets on behalf of their clients and in the year ending February 2013, they dealt with more than 3 million customer accounts. The result of these dealings was the return of over £240 million to the balance sheets of their clients. This is just one of the many reasons why Wescot find themselves as the leading provider of receivables management services in the UK.

To further enhance their reputation and brand awareness, Wescot Credit Services Ltd will be the main sponsors at this year’s CCR-Interactive and Credit Excellence Awards. This is a highly respected event in the industry calendar and its agenda always brings together high calibre speakers and delegates. This is just one reason why Wescot are happy to associate their name with the conference.

Experian are a global information services company who provide clear and accurate data to other businesses and individuals. Wescot Credit Services Ltd signed a deal with Experian two years ago which enabled them to benefit from this vast provision of information. This allows them to gain a better understanding of their customers’ situations and tailor services to suit their needs. It also means that Wescot are in a better position to adhere to the strict regulatory guidelines in the industry and as a result all their customers get treated fairly.

Wescot Credit Services – Experian

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Wescot Credit Services Ltd have been providing a range of receivables management services and products for over 40 years. They were originally set-up under the name Wescot, but in 1983 they were incorporated into a private limited company and the business that is known today began to exist. At present, they provide services for a broad range of clients, across a number of different sectors, including telecoms and media, utilities, retail finance services and banking and finance. Some of the large firms who employ their services include SKY, NPower, HSBC, Barclays and RBS.

Wescot’s prominent status can be seen in the fact they are acting as the main sponsor for this year’s CCR-Interactive and Credit Excellence Awards. This is a great opportunity for Wescot Credit Services Ltd to enhance their reputation and being associated with such a prestigious event in their industry will undoubtedly have a positive effect on their business. The organisers of the event have stated that Wescot’s influence will bring extra kudos to the day.

Customers who are dealt with by Wescot on behalf of their clients can expect to receive an excellent and more importantly fair service from the company. Wescot have to adhere to strict industry guidelines, which are in place to regulate their dealings with customers. A deal that Wescot struck with Experian two years ago means they are in a much better position to understand their customers’ situations and circumstances. This is because they have access to vast amounts of accurate and clear data from Experian to assist them with their work. This allows them to tailor their services to better suit the needs of the customer and a fairer approach is adopted to the collection of debts.

wescotWescot Credit Services Ltd are specialists at what they do and often exceed the expectations of their clients. One example of this can be seen in a project they carried out for Swift Advances. The goal was to locate more than 2,000 previous Swift customers who had already repaid their loans. The individuals involved were due to receive a small refund and therefore Swift wanted to track them down. Wescot, using their core range of ‘locate’ products and services, were able to successfully trace almost 80% of the past Swift customers. This far exceeded the expectations of Swift, who concluded the exercise as successful.

Wescot Credit Services – Brief History

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The early 1970s was when Wescot was initially formed, and it was originally established as a partnership. In 1983, it was incorporated as a private limited company and Wescot Credit Services Ltd was born. The company operate throughout the UK anwescotd over the last 40 years have established themselves as the number one provider of receivables management services in the country.

Wescot Credit Services Ltd have a wide range of clients across a variety of sectors, including utilities, local government, retail finance services, banking and finance and telecoms and media. Over 50 of the biggest and most successful companies in the UK benefit from the products and services they offer.

Wescot Credit Services Ltd are a debt free company and see themselves in a strong trading position, with a turnover in the financial year ending February 2012 of £32 million. This means that they have sufficient capital to allow them to meet and exceed their clients’ ongoing needs. This makes them the obvious choice for customers who want a first class service.

Wescot Credit Services Ltd believes strongly in developing their people, which is why they have implemented a thorough learning and development programme for employees. This allows their staff to develop new skills and improve their chances of career progression. This in turn ensures that the firm’s clients are receiving the best service possible from knowledgeable and motivated individuals.

An excellent example of how Wescot Credit Services Ltd are able to provide real value to their clients can be seen in the work they recently carried out with Swift Advances. The exercise was to trace over 2,000 Swift customers who had already repaid their loans to the company. These customers were all due to receive a small refund and using its core ‘Locate’ range of services, Wescot were able to successfully trace almost 80% of the individuals. This far exceeded Swift’s expectations and the exercise was deemed very successful.

Wescot Credit Services Ltd are very proud to be the main sponsors at this year’s CCR-Interactive and Credit Excellence Awards. This is a prestigious event and further raises their profile within the industry. Furthermore, the deal that Wescot signed with global information services company Experian two years ago means they are in a fantastic position to deliver an even better service to their clients. The partnership between the two firms will help Wescot to adhere to strict regulatory guidelines, which further ensures that their customers get treated fairly.

For Wescot, appropriate data handling goes hand in hand with a customer-focused approach

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Full details of the services provided by Wescot can be found on the company website www.wescot.co.uk . The business was formed in Scotland in the late 1970s. Over the last 40 years, Wescot has grown into a market leader within the consumer credit niche. The success of the company is demonstrated by the fact that Wescot employs over 650 people. These employees are spread over three offices in Glasgow, Saltcoats and Hull.

wescotAnother indicator of the success of Wescot and the solid reputation the company enjoys can be found in the fact that this year it was involved in a sponsorship capacity in two of the most prestigious annual events in the credit industry calendar. Wescot was the main sponsor of the 2013 CCR Interactive event and the Credit Excellence Awards. The purpose of this annual event is to spread the latest best practice principles across the industry. It is also a very useful forum for debate concerning the challenges faced by the credit industry now and in the near future.

Wescot was also a sponsor of the Money Advice Scotland conference held in Glasgow in June of this year. Money Advice Scotland is the umbrella organisation for a number of bodies that seek to provide impartial, independent and confidential debt advice within Scotland. The involvement of Wescot demonstrates the company’s commitment to treating customers fairly. Wescot recognises that the provision of expert, independent debt advice is extremely useful in helping its customers to make informed decisions about their finances. In turn, this helps Wescot reach outcomes that are fair and realistic.

Wescot realises the importance of technology in enabling it to deal effectively and ethically with its customers. It seeks to ensure that its databases are as accurate as possible. On one hand, the fact that its advisors have completely up to date information at their fingertips means that Wescot can reach outcomes with its customers efficiently and with the minimum of fuss and delay. Accurate information also means that the actual agreements reached are fair. Wescot negotiators are able to take into account the difficulties the individual may be facing – with reference to accurate information contained in the individual customer’s profile. The Wescot website is also a useful tool for customers seeking to make a payment. The website also includes easy-to-understand information explaining how Wescot operates.

Accurate data helps Wescot maintain a first class service

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Wescot Credit Services is a UK-registered company. This leading collections agency provides an excellent example to other organisations in the consumer credit sector. This is especially the case in relation to the emphasis Wescot places on treating customers fairly and on compliance.

Wescot Credit Services has been in existence for four decades. Over that time, the company has earned a reputation as a highly effective operator within the collections niche. It has carried out work on behalf of various different types of organisation. These include utilities, telecoms, banking, personal finance, retail and local government.

wescotWescot also has a highly effective locate team. Swift Cover, one of the country’s leading insurers, recently selected Wescot to complete a specialist-tracing project on its behalf. Swift was legally required to make small repayments to a large number of former customers. As part of this, approximately 2000 customers had to be traced. Because this was outside of the usual type of activities Swift is engaged in, the insurer did not have the resources or the expertise to carry out the tracing project itself. Swift chose Wescot as its partner. The choice was warranted. The Wescot locate team was able to track down 80 per cent of the individuals Swift was attempting to trace. This exceeded the insurer’s expectations.

The success of Wescot is due in part to the utilisation of the latest technology. This is especially the case when it comes to the company’s databases. Wescot goes to great lengths to ensure that its databases are as accurate as possible. This proved to be of particular benefit to clients looking for a fast, effective locate solution. In the project Wescot carried out on behalf of Swift for instance, the company was able to complete the job within a matter of weeks.

The maintenance of effective databases is also important to enable the company delivers a highly effective collections service. This means that Wescot employees are able to access completely up to date information about individual customers. This prevents time wastage. It also means that Wescot representatives are able to negotiate fair outcomes based upon a truly realistic picture of the customer’s current status. This therefore ties in very well with one of the key characteristics of the Wescot Credit Service business model: the fair treatment of customers. It also helps clients with customer retention.

Wescot Sponsors CCR-Interactive and Credit Excellence Awards

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Wescot Credit Services, one of the leading providers of client credit portfolio solutions in the UK, is to become the main sponsor for the prestigious CCR-interactive and Credit Excellence Awards, as well as the Awards Dinner. Wescot is proud to be associated with such an event, as emphasised by chief executive officer of Wescot, Paul Jenkins, who said:

“The CCR-interactive event has always excelled at creating an agenda that attracts high calibre speakers and delegates, the three perfect ingredients for serious, topical and informative debate. At a time when the sector faces unparalleled change and uncertainty, it is essential that the market leaders take accountability for supporting that dialogue.”

wescot“Wescot has benefitted from an enlightened approach on these topics over many years and, indeed, many of our clients are setting the bar in terms of ethical practices that deliver great customer engagement and outcomes.”

“I am delighted that Wescot are sponsoring CCR-interactive. I know our team is looking forward to attending, getting involved and listening to the views of others, there is no doubt we will come away better equipped to face the challenges ahead as a result.”

The event is a major opportunity for those in the credit management industry to network with others, and is also one of the main events for knowledge-gathering; top line speakers from within the industry are on the bill, as Editor of CCR Stephen Kiely explains:

“As CCR-interactive and the Credit Excellence Awards grow in size and prestige each year, it is hugely important that we have the right kind of headline sponsor, one which is a respected company which will add to the kudos of the day. So I am delighted that we are able to announce Wescot as our main sponsors. The numbers and quality of sponsors, speakers, and delegates are all coming on at a record pace, so we are all looking forward to an outstanding day of knowledge and networking.”

In a similar agreement Wescot, which boasts over 650 staff operating a streamlined organisation in three locations – Hull, Glasgow and Saltcoats – is to sponsor the Money Advice Scotland Conference. With over 5 million consumer accounts under Wescot’s control at any one time, the company is clearly able to offer support and advice to clients seeking a solution, and is perfectly placed to tailor all accounts to fit their individual needs.

Wescot are Dedicated to Customer Service by Sponsoring CCR Interactive

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The team at Wescot Credit Services are hoping to learn new ways to improve their services for customers as well as promote general industry excellence by sponsoring the CCR Interactive one day event and Credit Excellence Awards.

CCR Interactive is a one day credit industry conference event that includes the Credit Excellence Awards and the Awards Dinner. As a popular event and with a highly regarded sponsor like Wescot Credit Services, the CCR Interactive event is set to host a high calibre of speakers and delegates who can lead interesting and informative debate. Paul Jenkins, Chief Officer of Wescot, has expressed the value of expert delegates discussing new approaches to industry standards. He explained how, during a period of unprecedented uncertainty and change within the credit industry, it is essential that there is strong leadership from high calibre speakers who can promote the values of ethical practice. The team and Wescot Credit Services are looking forward to learning many new ideas from the discussions raised at the CCR Interactive event.

Wescot The CCR Interactive event is good news for customers as the event will be encouraging businesses to strive towards fairer practices. The Credit Excellence Awards will be rewarding companies with the best business practices and holding them up as examples to follow. The Awards Dinner will then provide a greater opportunity for speakers to raise issues and for delegates mingle and debate ideas.

For customers, Wescot Credit Services’ sponsoring of the CCR Interactive event represents their continuing dedication to better business ethics. As debt collection can be a sensitive and complex issue in which companies need to deal carefully with all parties concerned whilst diligently collecting on all debts owed. As sponsors Wescot can encourage a positive agenda and lead the discussion in how to promote fair customer treatment.

Wescot Credit Services is one of the UK’s leading debt collection companies. Over ten years of trading Wescot have learnt the importance of treating all clients fairly in order secure a positive outcome in all debt collection situations. By constantly striving for customer fairness Wescot has become one of the largest agencies in Britain. Wescot Credit Services employ over 650 members of staff and have offices in Glasgow, Hull and Saltcoats. Over 5 million clients a year trust the reliability of the Wescot agency.